Network-Level Call & SMS Capture
Voice calls and SMS messages are recorded at the carrier network before reaching the device.
Network-Level Compliance
Mobile Voice Recording
Network-Level Call & SMS Capture
Capture mobile voice calls and SMS at the network level — without apps, user configuration, or device dependency. Pentagram delivers compliance-ready recording that works across any mobile device on supported networks.
Low-Latency Integration
Seamlessly integrating with existing PSTN and IP-based network protocols.
Compliance-Ready Mobile Recording
What We Offer
Organisations in regulated industries need reliable, tamper-proof capture of mobile communications. App-based recording creates gaps — users can disable apps, switch devices, or bypass controls entirely.
Pentagram provides network-level mobile voice and SMS recording that operates independently of handsets and operating systems. Recordings are captured at the carrier network, stored securely, and made available for retrieval, audit, and compliance reporting.
Network-Level Recording Without User Dependency
Recording is enforced at the network layer — ensuring complete capture regardless of device type, operating system, or user behaviour.
Device & Platform Independence
Works on any mobile device — iOS, Android, or feature phones — with no app installation required.
Tamper-Proof Recording
Users cannot disable, bypass, or delete recordings — capture is enforced at the network layer.
Secure Storage & Retrieval
Recordings are stored in encrypted, compliant environments with controlled access and audit trails.
Centralized Visibility & Monitoring
Monitor recording status, coverage, and compliance across your mobile estate from a single platform.
Why Pentagram
Pentagram delivers mobile voice recording through established carrier partnerships, providing network-level capture that meets the demands of regulated industries without placing burden on end users.
Our approach ensures recordings are complete, tamper-proof, and accessible for audit — supporting MiFID II, Dodd-Frank, FCA, and other regulatory frameworks that require mobile communications to be captured and retained.
100%
Network-Level Capture
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Framework for All Devices
Multi-Store
Cloud Storage Options
Unified
Access Controls
Security & Compliance Controls
Mobile voice and SMS recordings often contain sensitive and regulated information that requires strict adherence to compliance. Our solution includes layered security and compliance controls to protect data throughout its lifecycle.
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Encrypted Recording Pipeline
Secure voice and message data using strong encryption during capture, transfer, and storage.
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Advanced Access Controls
Restrict access to recordings using role-based permissions and authentication.
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Regulation-Ready Architecture
Support regulatory and audit requirements with logging, retention policies, and traceability.
Additional Recording Capabilities
System Integration
Connect recording platforms with existing compliance, CRM, and archive systems.
Global Infrastructure
Recording capabilities structured for organisations operating across multiple regions.
Enterprise Reliability
Carrier-grade infrastructure designed for high availability and consistent capture rates.
Multi-Security Controls
Layered security measures including encryption, access control, and audit logging.
Ready to Strengthen Mobile Compliance?
Work with Pentagram to implement network-level mobile voice and SMS recording that meets your regulatory and operational requirements.
Contact UsFrequently Asked Questions
What is mobile voice recording?
Mobile voice recording is the capture and storage of voice calls made on mobile devices. Network-level recording captures calls at the carrier network, independent of the handset or any installed application.
How does network-level recording differ from app-based recording?
Network-level recording captures communications at the carrier network before they reach the device. App-based recording relies on software installed on the handset, which users can disable, bypass, or uninstall.
Are SMS messages recorded as well as calls?
Yes. Pentagram's network-level solution can capture both voice calls and SMS messages, providing comprehensive mobile communications recording for compliance purposes.
Can users opt out of types of recording?
Because recording is enforced at the network level, users cannot disable capture through device settings or app controls. Recording policies are managed centrally by the organisation.
Where are recordings stored?
Recordings are stored in encrypted, compliant cloud environments with configurable retention policies. Storage locations can be aligned with data residency and regulatory requirements.
Can recording pause during sensitive moments?
Recording policies can be configured to support organisational requirements, including selective capture rules. Contact Pentagram to discuss policy options for your compliance framework.