Network-Level Call & SMS Capture
Record inbound, outbound, and roaming calls and messages without device-based applications.
Network-Level Compliance
Mobile Voice Recording
Network-Level Call & SMS Capture
Mobile voice and SMS recording designed to help organisations capture and retain mobile communications securely and reliably. Pentagram enables recording directly at the mobile network level, ensuring complete coverage without apps, devices, or user intervention.
Low-Latency Integration
Seamlessly integrating with existing PSTN and IP-based network protocols.
Compliance-Ready Mobile Recording
What We Offer
Many organisations operate in environments where mobile communications must be recorded, retained, and auditable. App-based or device-dependent recording solutions often introduce gaps, user risk, and operational complexity.
Pentagram delivers mobile voice and SMS recording directly at the network level. Calls and messages are captured automatically across supported networks, providing organisations with consistent visibility, compliance alignment, and centralised control over mobile communications.
Network-Level Recording Without User Dependency
Recording mobile communications reliably requires removing reliance on devices, apps, or user actions. Pentagram's mobile recording solution is built to ensure capture remains consistent across users, devices, and locations.
Core capabilities include:
Device & Platform Independence
Capture communications across basic handsets and smartphones without configuration changes.
Tamper-Proof Recording
Prevent users from disabling or bypassing recording, supporting consistent compliance.
Secure Storage & Retrieval
Store recordings on-premise or in the cloud with encrypted access and governance controls.
Centralised Visibility & Monitoring
Review activity, manage users, and access audit logs through reporting tools.
Why Pentagram
Pentagram helps organisations implement mobile voice recording in a controlled way by embedding recording directly into the mobile network to meet the demands of regulated industries without placing a burden on end users.
This approach ensures consistent capture, reduces operational risk, and simplifies compliance management. By offering flexible storage options and centralised oversight, we enable organisations to retain full control over sensitive communication data while supporting regulatory and internal governance requirements.
100%
Network-level capture across supported calls and messages
1
Recording framework independent of devices or apps
Multiple
Storage options including cloud and on-premise
1
Centralised access controls for recordings and audit logs
Security & Compliance Controls
Mobile voice and SMS recordings often contain sensitive and regulated information that requires strict adherence to compliance.
Our solution includes layered security and compliance controls to protect data throughout its lifecycle.
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Encrypted Recording Pipeline
Secure voice and message data using strong encryption during capture, transfer, and storage.
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Advanced Access Controls
Restrict access to recordings using role-based permissions and authentication.
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Regulation-Ready Architecture
Support regulatory and audit requirements with logging, retention policies, and traceability.
Additional Recording Capabilities
Beyond capture and storage, mobile voice recording supports broader compliance and operational needs.
System Integration
Connect recordings with storage platforms, compliance systems, or business tools.
Unified Administration
Manage users, permissions, retention policies, and access from a central portal.
Enterprise Reliability
Ensure consistent recording without disrupting user experience.
Built-In Security Controls
Maintain protection across recorded data and access workflows.
Ready to Strengthen Mobile Compliance?
Work with Pentagram to deploy network-level mobile voice and SMS recording designed for regulated and security-focused environments.
Contact usFAQs
What is mobile voice recording?
Mobile voice recording captures calls made and received on mobile phones, storing them securely for compliance, audit, or governance purposes.
How is network-level recording different from app-based recording?
Network-level recording captures communications directly within the mobile network, removing reliance on apps, devices, or user actions.
Are SMS messages recorded as well as calls?
Yes. Pentagram's network-level solutions capture both mobile voice calls and SMS messages at the network level.
Can users disable or bypass recording?
No. Because recording occurs at the network level, users cannot disable or interfere with capture.
Where are recordings stored?
Recordings can be stored in secure cloud environments or on-premise, depending on organisational requirements.
Does recording work when users are roaming?
Yes. Recording continues for supported calls and messages when users are travelling internationally on compatible networks.